How to Use Points (Desktop Version)

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    HBL BARBERSHOP

    Thx

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    Melinda Bokeno

    Why does the system automatically apply the points at checkout?  Why isn’t there a toggle switch to default this to NOT APPLY THE POINTS AT CHECKOUT???  Fix this.

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    Charles I

    Hi Melinda. I will send your feedback to the management team. In the meantime, if you do not want to use points, you can click the box that corresponds to the item under Use Pts. 

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    Brandon Wright

    I have had my point system set up and working for a while, but today it went back to saying "points usage should be greater than zero". My client has enough points, and I have points setup to redeem on the service, just not sure why it is glitching now. 

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    Charles I

    Hi Brandon. Sorry to hear about this. When you get a chance, please email support@vagaro.com so one of our engineers can see exactly what's going on. In the meantime, I'd advise going back to the service on the Service/Class Menu and double-checking that you added a points value in the Points Given and Points Redeemed fields for that service or item.  

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    Valerie Schaubroeck

    I cannot get the system to allow points to be redeemed for product. Thoughts?

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    Charles I

    Hi Valerie. It looks like the price of that product is $0. I'd advise setting a price for the product so that you can use points to redeem it. Please let me know if this helps. 

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    Raquel Negrete

    is the point system and daily deals a free service included in our subscription?

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    Charles I

    Hi Raquel. The point system is a free service. The daily deals feature is included in the email marketing quota. You can send up to 1,000 marketing emails for free per month, but once you go over this amount, there are different monthly payment plans, depending on the number of emails you want to send per month. Click here to learn more. 

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