Points are given to customers as an incentive to purchase more items from the business. Clients can collect points when booking classes and services or purchasing products, memberships, and packages. They then can use points to get specific items for free if they have a sufficient enough point total.
To use points, follow these steps when using the Desktop Version:
- Once you get to the Checkout screen, select the client.
- Select the service, class or product that has been assigned points.
- Click the checkbox under Use Pts. Then click Checkout. Remember the customer has to have enough points to redeem the service, product or item.
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1. Click Checkout.
2. Select the customer.
3. You can view the customer's Current Point Balance when checking them out on the checkout screen.
4. After selecting the Checkout items, click on the checkbox under Use Pts to apply points to the payment. Remember, points also are applied by default if the redeeming value is met.
5. Once you apply the points, you can see that the Change Due decreases since the client has enough points to redeem one of the Checkout items.
Comments
5 comments
Thx
Why does the system automatically apply the points at checkout? Why isn’t there a toggle switch to default this to NOT APPLY THE POINTS AT CHECKOUT??? Fix this.
Hi Melinda. I will send your feedback to the management team. In the meantime, if you do not want to use points, you can click the box that corresponds to the item under Use Pts.
I have had my point system set up and working for a while, but today it went back to saying "points usage should be greater than zero". My client has enough points, and I have points setup to redeem on the service, just not sure why it is glitching now.
Hi Brandon. Sorry to hear about this. When you get a chance, please email support@vagaro.com so one of our engineers can see exactly what's going on. In the meantime, I'd advise going back to the service on the Service/Class Menu and double-checking that you added a points value in the Points Given and Points Redeemed fields for that service or item.
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