How to Balance the Cash Drawer




  • Avatar
    1-Clayton Frith

    The Cash Collected should also subtract the Tips to get the Current Balance, because my staff take their tips from the cash drawer immediately after the checkout.  Sometimes we collect less cash in a day then the amount of tips earned from debit and credit cards.  This makes the Current Balance wrong almost everyday.  Bottom line is it needs to account for the tips taken out as well from debit/CC.

  • Avatar
    Ezen Goh

    It will be good if daily settlement can be printed on receipt. Our counter space is very limited. Hence placing a printer is not possible. If settlement can be presented in the format like receipts - checking out for customers. This also helps to save paper as well. 

  • Avatar
    Jennifer Fata

    Is it possible to make corrections to the cash drawer amount? If someone miss counts, then recounts and gets a different number, I'd like to be able to correct my cash drawer starting total.


  • Avatar
    Mac McIntyre

    Recording opening and closing cash drawer balances is very important. I understand that you can export to an Excel sheet and/or PDF file, but the fact that there's no in-system record of cash drawer daily opening and closing totals is problematic, ESPECIALLY for those who didn't know that it wasn't already recorded with the daily transaction information AS WELL AS for those with multiple people handling the cash drawer and/or reports daily. Also, an itemized cash drawer report (that is also recorded with the sales reports) would be ideal, but it is secondary to an in-system record/report of the cash drawer daily opening and closing totals.

  • Avatar
    Donna Fathi

    I finally figured it out with trial and error to be sure the cash balances by NOT adding the TIP.  I get my staff to enter the total amount paid by the customer wether it be card or cash and the change due is the TIP.  Just don't use the tip option.

Please sign in to leave a comment.