How to Split a Tip in Vagaro

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    Emily Struckhoff

    Is there a way to split the tip differently after the transaction is processed? For instance, if the customer didn't realize that it defaulted to a 50-50 split wants to change it?  

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    Emily Struckhoff

    Additionally, when a client selects a percentage on the tip screen, I wish the system default would be to leave the tip based on the percentage of the service they provided. We have instances where one service provider performs a $100 service and another provider performs a $20 service. If the client selects a 20% tip, each provider gets $12, meaning one got a 12% tip and one got a 60% tip. 

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    Robert Rizzi

    I just wanted to add one more Tip related issue I just noticed after submitting my post. If you add a single service to a Checkout, click the Tip field, and choose 20%, but then add a single product, the tip calculation changes to include the 20% of the product cost. This is not desirable here in the US, as most customers in Salons or Spas do not intend to tip of the receipt total, but rather the service total. Vagaro development may need to add a settings parameter to tell the system if tips should be calculated on services only, or on all line items in the basket, (which could include gift cards), which doesn't seem correct.

    Another factor to consider with tip calculations is discounts. Tips should be calculated based on the selling price of a Service, and not on the discounted price. Here in the US, we typically tip on the pre-discounted selling prices and NOT on the net price after discount. True in restaurants and Salons pretty much across the board.

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