How to Swipe Credit Cards on a Mobile Device

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    Kimberly Wright

    When do you swipe the credit card or get the info from it?

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    Kerry M

    Kimberly - That's on step 8.

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    David Obdrzalek

    Besides going to customers tab is there a way to add a note from this ticket screen? iPad/iPhone

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    Kerry M

    Yes, in the appointment where you are selecting the time and service, look at the bottom and it shows "Customer Notes", just click on that.

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    Susan Davis Ferrell

    Can the customer add a tip in the sign screen? It's uncomfortable to ask them. Also what snipers are compatible? I have a magtek swiper that plugs into charge port.

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    Kerry M

    Susan - On the screen where they sign it shows Tip and they can either click on a percentage or "Other" to enter in a specific dollar amount.

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    Rosemary Tracy

    Where is your updated card reader for iPhone headphone jacks of 7+ and later? I’m not fighting with the weird, flacid adapter that comes with my iPhone every time I need to check out with Vagaro. Square already has an adapted jack.... so I guess I’ll just check out using Square until you guys catch up. Please advise as to when your new hardware for all of us moving forward in technology will be coming out? Thank you!

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    Charles I

    Hi Rosemary. The EMV reader is now available and we're currently offering it at a $45 discounted price if you already have a merchant account. Feel free to email support@vagaro.com or call 800-919-0157, ext. 2 and we can process this request for you. The EMV reader for the mobile is wireless. 

    If you sign up for our merchant services, you are eligible for a free EMV reader. You just have to pay the $5 shipping cost. 

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