Yelp Booking (Enable Booking on your Yelp Page)

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    Lusciousbeautyla

    Hi, Are Credit Cards captured when reserving appointments through the Yelp booking page? Currently we require the CC to reserve the appt through the vagaro site/facebook. Thank you!

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    Krystal Dunn

    If it is a new client- will they receive a username and login, so that future appointments can be made directly through Vagaro?

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    Kerry M

    Lusciousbeautyla - The answer is no, right now Yelp blocks CC Capture from happening. They plan on allowing this 1 year from now. First they want to identify the success of this partnership and then add new features in the future.

    Krystal Dunn - When a person books on Yelp, Yelp sends the person's name, email address and phone number to Vagaro. Vagaro then creates a profile for them automatically. For the person to book in the future directly from your Vagaro site, go to "Marketing" --- "Invite All Customers" and it will send the Welcome email to everyone who has not received the Welcome email in the past.

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    Lusciousbeautyla

    Thx!

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    Dawn Bunzel

    It was noted that Yelp would allow credit card capture "one year from now" back in March of 2015. We are about to enter 2017 and it seems they are still not capturing credit cards. Because I had so many no shows when my yelp option was enabled i had to remove it and refuse to use it again until there is credit card capture. It seemed that because those clients did not have to commit to putting in a credit card, they also felt they did not need to commit to showing up for their appointment. Having the credit card capture helps to weed out the non serious customers from the serious customers. I think the only way for yelp to identify the success of the partnership is to allow the credit card capture. I believe a lot more businesses would enable the yelp option if the credit cards were captured. I have a lot of success right now with using my "request an appointment" button but it is frustrating because I then have to direct them to my website. If yelp captured credit cards I could skip that extra step and they could book straight from yelp. Will Vagaro be following up with Yelp about credit card capture?? I believe a lot of vagaro customers are interested in this

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    Heather Jordan

    "Appointment Approval - Any Approval Process you have setup in Vagaro will be ignored by Yelp as they require immediate booking when using Yelp. All appointments in Yelp are Accepted Immediately." This isn't true for me, I have to accept all appointments, even Yelp. So, what's up with that?
    And I am with Dawn about the credit card capture for Yelp clients, this has cost me and my salon money when the clients No Show

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