A service is an item or work that an employee provides for a single client, such as a haircut, a shave, or a massage. You can also group your services into categories to organize them and make them easier to find and display for yourself in Vagaro and for your customers on your Online Booking Page.
When you first signed up for Vagaro, you were asked to select your industry, which automatically added some categories and services to your service/class menu. The names of services and classes at your business also determine your business type. When you're ready to list the services and classes that you offer, you can edit the ones that were already added, add more Vagaro classes, or create your own.
After you have created some or all of your services, you can then sell them together in a bundle or for future bookings as part of a package.
Prerequisites: This feature is available for all Vagaro businesses.
Vagaro's Recommended Services lets you automatically build out your service menu by creating multiple at the same time. These services will already have their own descriptions, so you'll only have to provide their details, such as the price, service providers, cleanup time, booking method, and any add-ons. Also, Vagaro services are easier to find on the Vagaro Marketplace because they are worded and optimized to best match what customers search for.
To add a Vagaro service to your services/classes menu:
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At the bottom of the screen, select → , and then under the Things We Sell heading, select Service/Class Menu.
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Select Services.
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At the top of the screen, verify that the service is being created for the correct employee, or tap the displayed name to change it to another employee.
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At the bottom of the screen, select Add, and then select Service.
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Select Vagaro Service.
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Scroll through the list of services and select the ones that you want to add to your menu.
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Select Save. Notice that the services' categories were also automatically added; you can rearrange or edit them later.
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Select the service to update it, and then select Edit.
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Enter or update the service's details (if needed, expand the categories to see the services that belong to them):
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Service Name and Service Description, and Category.
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Resource: Any space or equipment limitations required to perform the service.
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Add-Ons Suggested: Service add-ons that customers may want to include with their service.
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Tax: Select any taxes applicable to this service.
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Business Cost: How much it costs your business to perform this service, such as supplies, materials, and rent.
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Cleanup Time: The amount of time blocked off after the service for the employee to clean up and prepare for the booking on their calendar. This reserved time is useful for back-to-back appointments.
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Mobile Services: Whether this service can be performed off-site from your business location.
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Show Online: Whether customers can see and book this service on your Online Booking Page.
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Show Service Price Online: If customers can book this service on your Online Booking Page, they can also see the service's price.
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Live Stream: Whether customers can attend this service remotely over the Internet.
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Price: How much the customer has to pay for the service.
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Price (with Tax): Automatically calculated by Vagaro.
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Duration: Amount of time blocked off on the calendar to perform the service.
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Add Gap Time: Amount of time during a service available that can be used to provide service to another customer.
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Points Given: Number of points that a customer earns for completing the service.
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Points to Redeem: Number of points that a customer must redeem instead of cash for the service.
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Add Photo: Optionally, add a photo of the service or something that represents the service.
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Select Save.
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Repeat steps 3 to 9 to add additional services to your menu.
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To rearrange the order of the services or change the category that they belong in, drag and drop the service's handle button
into place.
To add a Vagaro service to your services/classes menu:
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Go to the Service/Class Menu screen.
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On the Web: At the top of the screen, select Settings, and then under the Things We Sell heading on the left side of the screen, select Service/Class Menu.
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On a Tablet/Pay Desk: At the bottom of the screen, select Settings, and then under the Things We Sell heading, tap Service/Class Menu.
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In the Services tab, select Add, and then select Service.
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Select Vagaro Service.
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Select the services that you want to add to your menu. You can either scroll through the list or search for specific services. Notice that the services' categories are also automatically selected; you can rearrange or edit them later.
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Select Save. The services and their categories are added to your service/class menu.
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Select the service to edit, and then enter or update the service's details (if needed, expand the categories to see the services that belong to them):
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Service Name, Description, and Category.
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Resource: Any space or equipment limitations required to perform the service.
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Business Cost: How much it costs your business to perform this service, such as supplies, materials, and rent.
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Tax: Select any taxes applicable to this service.
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Suggested Add-Ons: The amount of time blocked off after the class for the employee to clean up and prepare for the booking on their calendar. This reserved time is useful for back-to-back appointments.
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Live Stream: Whether customers can attend this service remotely over the Internet.
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Mobile Services: Whether this service can be performed off-site from your business location.
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Cleanup Time: The amount of time blocked off after a service to clean up and prepare for the next service. This reserved time is useful for back-to-back appointments.
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Show Class Online: Whether customers can book this service and see its price on your Online Booking Page.
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Performed By: The service provider who performs the service.
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Price: How much the service costs to be performed by the service provider.
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Duration and Gap Time: Amount of time blocked off on the calendar to perform the service, and optionally any downtown during the same appointment to provide service to another customer. For example, during the time required for a customer's hair to dry, you can tend to another customer's eyebrows.
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Points Given: Number of points that a customer earns for completing the service.
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Points Redeem: Number of points that a customer must redeem in lieu of cash for the service.
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Select Save.
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Repeat steps 2 to 7 to update your other services.
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To rearrange the order of the services or move them to another category, drag and drop them into place.
If none of the Recommended Vagaro Services match your business needs, you can add a custom service. Keep in mind that creating a custom service is not optimized for customer searches on the Vagaro Marketplace.
To add a custom service to your service/class menu:
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At the bottom of the screen, select → , and then under the Things We Sell heading, select Service/Class Menu.
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Select Services.
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At the top of the screen, verify that the service is being created for the correct employee, or tap the displayed name to change it to another employee.
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At the bottom of the screen, select Add, and then select Service.
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Select Custom Service. The service is added to the list of services and classes.
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Enter the service's details:
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Service Name and Service Description, and Category.
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Resource: Any space or equipment limitations required to perform the service.
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Add-Ons Suggested: Service add-ons that customers may want to include with their service.
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Tax: Select any taxes applicable to this service.
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Business Cost: How much it costs your business to perform this service, such as supplies, materials, and rent.
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Cleanup Time: The amount of time blocked off after the service for the employee to clean up and prepare for the booking on their calendar. This reserved time is useful for back-to-back appointments.
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Mobile Services: Whether this service can be performed off-site from your business location.
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Show Online: Whether customers can see and book this service on your Online Booking Page.
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Show Service Price Online: If customers can book this service on your Online Booking Page, they can also see the service's price.
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Live Stream: Whether customers can attend this service remotely over the Internet.
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Price: How much the customer has to pay for the service.
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Price (with Tax): Automatically calculated by Vagaro.
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Duration: Amount of time blocked off on the calendar to perform the service.
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Add Gap Time: Amount of time during a service available that can be used to provide service to another customer.
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Points Given: Number of points that a customer earns for completing the service.
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Points to Redeem: Number of points that a customer must redeem instead of cash for the service.
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Add Photo: Optionally, add a photo of the service or something that represents the service.
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Select Save.
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Repeat steps 3 to 8 to add additional services to your menu.
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To rearrange the order of the services or change the category that they belong in, drag and drop the service's handle button
To add a custom service to your service/class menu:
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Go to the Service/Class Menu screen.
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On the Web: At the top of the screen, select Settings, and then under the Things We Sell heading on the left side of the screen, select Service/Class Menu.
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On a Tablet/Pay Desk: At the bottom of the screen, select Settings, and then under the Things We Sell heading, tap Service/Class Menu.
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On the Services tab, select Add, and then select Service.
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Select Custom Service.
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Enter or update the service's details.
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Service Name, Description, and Category.
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Resource: Any space or equipment limitations required to perform the service.
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Business Cost: How much it costs your business to perform this service, such as supplies, materials, and rent.
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Tax: Select any taxes applicable to this service.
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Suggested Add-Ons: The amount of time blocked off after the class for the employee to clean up and prepare for the booking on their calendar. This reserved time is useful for back-to-back appointments.
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Live Stream: Whether customers can attend this service remotely over the Internet.
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Mobile Services: Whether this service can be performed off-site from your business location.
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Cleanup Time: The amount of time blocked off after a service to clean up and prepare for the next service. This reserved time is useful for back-to-back appointments.
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Show Class Online: Whether customers can book this service and see its price on your Online Booking Page.
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Performed By: The service provider who performs the service.
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Price: How much the service costs to be performed by the service provider.
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Duration and Gap Time: Amount of time blocked off on the calendar to perform the service, and optionally any downtown during the same appointment to provide service to another customer. For example, during the time required for a customer's hair to dry, you can tend to another customer's eyebrows.
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Points Given: Number of points that a customer earns for completing the service.
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Points Redeem: Number of points that a customer must redeem in lieu of cash for the service.
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Optionally, add a photo of the service or of something that represents the service.
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Select Save.
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Repeat steps 2 to 6 to add additional services to your menu.
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To rearrange the order of the services or change their categories on your Online Booking Page, drag and drop them into place.
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