For any questions or changes that need to be made for your Vagaro Capital funding, contact support at (925) 464-1932, ext. 2.
See Getting Started with Vagaro Capital to learn how to submit your application.
Liberis uses Equifax to perform a soft credit check after you apply for Vagaro Capital. If you have a hold on your credit information, you will need to unfreeze your credit report at least 72 hours before submitting; otherwise, you will be denied funding.
Unlike a loan with an interest rate, late fees, and early repayment penalties, Vagaro Capital is not a loan and offers capital at an upfront cost. Payment plans are flexible, based on your future earnings/revenue, and no late fees or early payment penalties exist.
Liberis will ask shareholders owning 25% or more of the company applying for the Revenue-Based Finance (RBF) to provide Performance Guarantees. Performance Guarantees are given by individuals rather than companies and are enforceable against individuals in respect of the company’s obligations under an RBF. By signing a Performance Guarantee, you agree to perform your business obligations and to pay the business’s liabilities to Liberis. If your business does not, The Performance Guarantee creates legally binding obligations, and so we advise You to take independent legal advice on any questions You might have in relation to it, before signing.
To determine your eligibility for funding, Liberis uses Equifax to conduct a soft credit check. If you have placed a hold on your credit information, you must unfreeze your credit report for at least 72 hours before starting the application process. This is necessary for Liberis to review your credit report and approve funding. Please ensure that your credit report remains unfrozen until you are approved for Vagaro Capital.
No, if you own multiple businesses, you will receive funding based on the processing volume of all your businesses. However, if you own the locations under multiple legal entities, then you can receive multiple Vagaro Capital offers, but you would have to apply for each separate business and enter into a separate contract for each.
You can also view your application status from the Vagaro Capital Settings page:
On the Phone: Go to → → .
On Web, Tablet, and Pay Desk: Go to → .
You will also receive an email from Liberis if your funding is approved or denied.
After you receive your cash advance, Vagaro Capital automatically withdraws daily payments (Split Payments) from your credit/debit card transactions. Vagaro Capital calculates the payment based on the percentage (Payment Speed) that was agreed upon when submitting your Vagaro Capital application. This means that payments will fluctuate depending on your daily credit/debit card earnings.
If an employee with outstanding payments moves to another Vagaro business, you can transfer their employee information (and Vagaro Capital balance) to the other business. If they are not leaving for another Vagaro business, the employee will still need to make payments toward their funding. You will not be able to delete their profile until they do. If they do not make payments, they will be contacted by Liberis.
We do not typically allow merchants to pause payments; however, if you are struggling to meet the payments, please contact the Vagaro Customer Support team, who will be able to support you. We will always carefully consider the needs of our vulnerable customers on an individual basis.
You will be charged every business day after receiving your funding from Vagaro Capital. If you would like to pause payments, please contact Vagaro as soon as possible. Vagaro Capital will contact you if you are not active for at least nine days.