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Payroll Help - FAQ

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Jamie Bennett
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The Payroll Process, Step by Step:

  1. Configure Payroll Settings

  2. Run and Review Payroll

  3. Close Out Your Payroll

  4. View Your Payroll History

How do I update and correct payroll before closing out?

If you notice a mistake or need to make any changes to your Payroll report before finalizing, you can modify your Payroll Configurations at any time. Any changes made will automatically apply when running the Payroll report. The Payroll report is a live report and will always calculate the employee's commission, pay due, and hourly rates based on your current Payroll Configuration.

How do I update and correct payroll after it's finalized?

If you want to update the Payroll History report for any previously run Payroll reports, you will have to delete the existing report and rerun payroll.

Deleting a Payroll History Report

Vagaro Pro App - Tablet/Paydesk only

  1. Tap Reports at the bottom of the screen, then select Payroll History under Employees.

  2. Under Payroll Period, select Payroll Frequency.

  3. Under Payroll Duration, select the payroll report that you want to update.

  4. Tap Run Report.

  5. Tap Delete.

Web Version

  1. Click Reports at the top of the screen, then select Payroll History under Employees.

  2. Under Payroll Period, select Payroll Frequency.

  3. Under Payroll Duration, select the payroll report that you want to update.

  4. Click Run Report.

  5. Click Delete.

A confirmation pop-up will display. Now you can go to the Payroll report and rerun payroll for that pay period. To learn how to run and close out payroll, see the following articles:

My payroll has inaccurate information; what should I do?

This may happen because there are still appointments that haven't been checked out yet. Please check your calendar to make sure that all appointments during the pay period have been checked out. Also, you can compare the Payroll report with the Transaction List report for more information.

If you haven't found the cause for the inaccurate information, please contact Vagaro support.

Do I have to take money back from my employee when I refund customers?

No, refunds are deducted from the current payroll cycle.

For example, if you refund a service that was purchased a month ago, any commission earned from that service is deducted from the employee's Payroll Due the next time you run payroll.

When I close payroll, are my employees paid automatically?

Well, that depends.

Vagaro's payroll system is great for reporting purposes, but in order to send direct deposits to your employees with Vagaro, you will need to activate the Gusto integration.

I'm going to be out of the country for a couple of weeks. Can I still run payroll?

If you are traveling outside of the US, Canada, UK, or Australia, you will not be able to sign in. When traveling outside of these regions, make sure that you have someone to run payroll for you, or you can access Vagaro with a VPN while traveling.

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