There are various ways you can get help from Vagaro with setting up and using the software.
Start with support.vagaro.com to view and search all articles on getting started, setting up your business with Vagaro, and every task you might need to complete to run your business.
See this article for more information: Support Articles and Video Tutorials.
On every page in the Web version, there's a link to open a Chat with Support window:
In the Vagaro Pro app, tap More, scroll down, tap Help, and then tap Chat with Support:
From support.vagaro.com, click the Contact Us link. Here's the information we provide:
(925) 464-1932, ext. 2
(020) 3876 9856 ext. 2
(02) 8319 9138 ext. 2
778 897 2477 ext. 2
Chat Now: click to start a support chat session
Call your local support number (above) and ask the agent to escalate your issue. It will help get faster support if you have a note of the support ticket that was issued for your initial call and can provide the agent with a description of your issue and why you are requesting escalation.
Please do not use chat for escalations.