How to Add a Credit Card on File

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    Tonya Atkinson

    If you swipe in the card, do you pay 'swiped in' fees each times it is used?

    If you key in the card, do you pay 'keyed in' fees each time it is used?

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    Rebecca -Master Stylist

    I’m not sure why Vagaro is now making us do all data entry work and slowing down our operations with this new cc number format. Isn’t that why we pay for the service fees? I have never seen cc companies request more than a zip billing code. It’s becoming harder and harder to work with this system.

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    Jeremiah Steinhauer

    Why is Vagaro requiring all of this information?  I remember when you could just swipe the card and it would record all pertinent information from the credit card itself and then you could simply click "add card" to file.  Whats changed? 

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    Tristina Pagans

    Why do I have to put in the whole address? I've never had to ask for more then the zip code. I just add this service and this may have me looking for another scheduling system

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    Jamie Bennett

    Hi Tristina,

    For security reasons, Vagaro requires this information when adding a customer's card to their profile; however, this information is not required when charging the physical/virtual card in-house with the EMV Reader or Card Swiper. Can you go into more detail on how this affects your business so I can bring it up with our team?

    Thanks, 

    Jamie

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    Jamie Bennett

    Hi Jeremiah,

    The process shown above is for when you enter a card on file. For security reasons, however, you cannot add a card to the customer's file by swiping the physical card. Keep in mind that you do not need to enter the information above when charging the physical card. Can you tell me a little more about when you need to fill out this information? Hopefully, we can clear this up.

    Thanks,

    Jamie

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