2-Factor Authentication

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    Tonya Atkinson

    So it is because I have a dynamic IP address both at home and at the spa, that is why I have to do this 2 step verification over and over?

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    Reception .

    Is there a way to turn this off? We are prompted nearly every time the home screen times out to do the 2-factor authorization and resign in again. It gets texted to our account holder's phone and is not always available- quite frustrating. 

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    Donna J

    2-Factor Authentication is now the default for all employee accounts. There is no way to turn it off. It SHOULD only require verification every 30-days from a particular device, so if that's not what you are experiencing, please contact support for more help.

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    Sandra Kerr

    I'm having the same issue.  EVERY time I go into Vagaro from the same device, they send me a code via text that I have to enter in order to access the program.  Yes; frustrating.

     

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    Kristy Medo

    We are having to enter a code EVERY SINGLE TIME WE LOGIN and we need this to stop!  We work in a spa and our staff members are NOT allowed to have their phones.  They must have them locked up in their locker at all times unless they are on breaks.  Disable this feature unless requested!

     

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    Donna J

    I understand your frustration and I'm passing your comments along to our dev team. 

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