Articles in this section

See more

Delete a Customer - Web Version

Avatar
Donna J
  • Updated
Follow

Follow the steps below to learn how to delete single or multiple customers at once. Remember that you can restore deleted customers. Click this link: Restore Deleted Customers.

Delete a Single Customer

  1. Click Customers.

    click_customers.png

  2. Find and select the customer.

    sel_cust.png

  3. Click Delete.

    click_delete.png

  4. Click Delete Customer.

    Deleting_profile.png

Deleting Multiple Customers at Once

  1. Click Customers, then Customer List.

    click_rpts_cust.png

  2. Click the Select All checkbox to select all customers or click checkboxes for individual customers. Click Delete when you are finished.

    sel_all.png

  3. Click Delete to confirm the deletions.

    click_ok.png

Related articles

Comments

5 comments

Sort by Date Votes
  • Avatar
    Cee Rich

    It’s very hard to delete clients by name when you have many but if they have not returned in a year I wish they can automatically be deleted

    0
    Comment actions Permalink
  • Avatar
    Cee Rich
    • Edited

    Hello Can you delete clients that has not booked a appointment with in a year

    0
    Comment actions Permalink
  • Avatar
    Charles I

    Hi Angie. If you send us the name of the customer as well as the email address we can merge the clients for you. Just send them to support@vagaro.com.

    0
    Comment actions Permalink
  • Avatar
    Donna J

    Cee: There's no way to automatically delete customers, but the Customer report will let you do what you need: find customers who haven't booked within selected dates and delete them.

    1. Go to Reports > Customers
    2. Open Advanced Filters
    3. Select a date range under Last Visit
      You can set up other search criteria, or just go by date
    4. Run the report
    5. It's easier to view by selecting Grid View
    6. Check the boxes by customers you want to delete or use Select All at the top of the report
    7. Click Delete

    There is an Undo Delete option in case you want to restore deleted customers. You use it by date deleted.

     

    0
    Comment actions Permalink
  • Avatar
    Angie Lamb

    It seems to be almost impossible to delete a client! I have merged, deleted, deleted, and merged. If I can't have more than one client with the same email address, it should be easier to delete names!!

    -1
    Comment actions Permalink

Please sign in to leave a comment.