Cancel or Reschedule Appointments (For Clients of a Vagaro Business)

To cancel or reschedule an appointment using the Vagaro App or Web, follow these steps:

• Vagaro App
• Web

Vagaro App

1. Tap Profile then Appointments.
   
2. Tap Upcoming to see all future appointments.
   
3. Tap Reschedule to schedule an appointment for another date.
4. Tap More to cancel an appointment.
   
5. Tap Cancel Appointment.
6. If you don't adhere to the cancellation policy set by the business you may see one of these warnings:
   1. If you paid a deposit for the appointment, tap the acknowledge box and then tap Cancel Appointment:
      
   2. If the business charges a cancellation fee, use your credit card on file, or add a new card, tap the acknowledge box and then tap Cancel Appointment: [$fee]:
      

Web

1. Go to your Profile page.
   
2. Click Appointments.
   
3. Click Upcoming to view future appointments.
4. Click Reschedule to schedule an appointment for a later date.
5. Click More to get directions to a business, view the booking page of the business, or Cancel an appointment.
   
6. If you don't adhere to the cancellation policy set by the business you may see one of these warnings:
   1. If you paid a deposit for the appointment, tap the acknowledge box and then tap Cancel Appointment:
      
   2. If the business charges a cancellation fee, use your credit card on file, or add a new card, tap the acknowledge box and then tap Cancel Appointment: [$fee]: