A Gap Processing Time allows you to book another appointment while a service is being completed, enabling you to take on more bookings and maximize your schedule!
Example: Let's say you have a customer who has booked a hair and color service, and the service requires them to sit under a drier for 45 minutes. This is your gap processing time! Since the customer will not need any help during this time, you can book another appointment during this "gap."
To learn more about this feature, watch the video or follow the steps below:
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Navigate to → → .
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Tap Services.
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Tap a Service.
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Tap Edit.
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Scroll to Duration.
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Add a Gap Time:
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Tap Add Gap Time.
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Edit Initial Duration, Gap (Processing), and Finish Duration using the scrolling hour and minute picker.
Note
During the Processing time, the system will allow you to book another appointment, and customers will see this as available time on your online booking page.
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Tap Save.
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Tap Save again to save the changes to the Service.
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When you book this service, you'll see the gap time reflected as space in the middle of the booked time for the entire appointment on the calendar.
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Remove Gap Time:
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Tap Edit Gap Time.
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Tap Remove Gap Time.
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Tap Save.
Note
The total time that was allocated to Initial, Gap, and Finish durations are now added up into the Finish Duration and shown as the service Duration.
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Tap Save again to save the changes to the Service.
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