To learn more about all the email and text marketing statuses when creating and sending mass messages to customers, review the information below.
Click here to learn how to send email and text marketing blasts in Vagaro.
Email and Text Marketing Statuses
Processed - the message is in the queue and is in the process of being sent out.
Delivered - the message has been delivered to the recipient.
Undelivered - the message was not delivered to the recipient.
Opened - the message was delivered and opened by the recipient. A message can be opened multiple times.
Clicked - the recipient clicked on a link in the message. Links can be clicked multiple times.
Unsubscribed - the recipient chose not to receive marketing blasts.
Spam - The recipient added your email address to their spam or junk folder.
Failed - The message was rejected by the mail server. It also could mean that the destination carrier is no longer in service, is unreachable, is a landline, is filtering out a message for delivery, or the destination device is powered down, out of the service area or may not accept your messages.
Dropped - This occurs when a message is sent to an email address that is already listed on one of the suppression lists: Bounces, unsubscribes, spam reports, and invalid emails. The software automatically drops the message to protect the sender's reputation.
Bounced - The recipient's mail server rejected the message.
Comments
1 comment
It would be nice if VAGARO were not billing us on the Bounce emails!! Is there are way to remove the Bounce email from the list?
Carl
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