Email and Text Marketing Statuses in Vagaro

Review the information below to learn more about all the email and text marketing statuses that might result from sending mass messages to your customers. 

Related articles:

• Creating Email & Text Marketing Campaigns - Vagaro Pro app
• Creating Email & Text Marketing Campaigns - Web Version
• Track the Performance of Marketing Campaigns
  This article shows you how to navigate to view campaign statuses

Email and Text Marketing Statuses 

Processed - the message is in the queue and is in the process of being sent out. 

Delivered - the message has been delivered to the recipient.

Undelivered - the message was not delivered to the recipient. 

Opened - the message was delivered and opened by the recipient. A message can be opened multiple times.

Clicked - the recipient clicked on a link in the message. Links can be clicked multiple times.

Unsubscribed - the recipient chose not to receive marketing blasts.

Spam - The recipient added your email address to their spam or junk folder.

Failed - The mail server rejected the message. It also could mean that the destination carrier is no longer in service, is unreachable, is a landline, is filtering out a message for delivery, or the destination device is powered down, out of the service area, or may not accept your messages. 

Dropped - This occurs when a message is sent to an email address already listed on one of the suppression lists: Bounces, unsubscribes, spam reports, and invalid emails. The software automatically drops the message to protect the sender's reputation.  

Bounced - The recipient's mail server rejected the message.