What Is A Dropped Email on Vagaro?
A dropped email occurs when the software identifies that a message is sent to an email address that is already listed on one of the suppression lists: Bounces, unsubscribes, spam reports, and invalid emails.
If an email is already on one of the lists mentioned above, our systems automatically drop the message to protect the sender's reputation.
Identifying a Drop
On the Vagaro email marketing dashboard, you can click Announced from the status column. On the next page, the emails will be broken down as processed, delivered, opened, clicked, unsubscribed, spam, or failed.
Dropped emails are those that are on the unsubscribed, spam and failed lists. Clicking on the failed list will further break down emails that were dropped, bounced, or invalid.
Processed - Message is processed and in the queue to send.
Delivered - Email has been delivered to the recipient.
Opened - Your email was delivered and opened by the recipient. It could be opened multiple times.
Clicked - Any link in your email has been clicked. Some links may have been clicked multiple times.
Unsubscribed - Recipient has chosen to no longer receive emails from your business.
Spam - The recipient has added your email address to their spam or junk folder.
Failed - The email has been rejected by the mail service. It also could mean that the destination carrier is no longer in service, is unreachable, is a landline, is filtering out a message for delivery, or the destination device is powered down, out of the service area or may not accept your messages.