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Charging Customer Credit Cards

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Jamie Bennett
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To charge customer credit cards with Vagaro, follow the steps below.

Note

You must first sign up for Credit Card Processing to allow credit card payments. Click here for more information. When a customer's credit card added, we apply a $0.01 verification to ensure the card is valid. This is then voided automatically, and the customer is not charged.

Charge a Card On File

Customers can add a card on file as a quick payment for services, classes, and more booked online or in-house. A customer can add it themselves through the Vagaro app, or the business can add the card in-house. To learn more, see How to Add a Credit Card on File.

Once a card is attached to a customer profile, the business can charge that card for in-house purchases. To learn more, follow the steps below.

Vagaro Pro app

  1. Before charging a card, make sure you have a customer selected and items in the cart.

  2. Tap the Credit Card field and enter a purchase amount.

    credit_payment_vpro_2x.png

  3. Tap Checkout.

  4. Select a card on file.

    Credit_card_on_file_vpro_2x.png

  5. Complete the checkout process.

Note

The steps after tapping Checkout may differ based on your Checkout Settings.

Please see the following articles for more information:

Web Version

  1. Before charging a card, make sure you have a customer selected and items in the cart.

  2. Click Add next to Credit Card.

    add_credit_card_web_2x.png

  3. Select a card on file, then click Apply.

    select_card_on_file_web_2x.png

  4. Click Checkout to process the payment.

Note

The steps after clicking Checkout may differ based on your Checkout Settings.

Please see the following articles for more information:

No Checkout Settings Configured:

  1. After clicking Checkout, you will be prompted to print a Tip Receipt.

    no_config_web_2x.png

    The customer can sign and add a tip from this receipt. Learn more about Receipts.

  2. Enter the tip the customer wrote on the receipt, then click Charge Card.

    custom_tip_web_2x.png

Charge a Card with the EMV Reader

Vagaro offers a free EMV reader for businesses that sign up for Credit Card Processing. Vagaro does not integrate with any credit card readers from third parties.

Please see the following articles before charging a card with the EMV reader.

Vagaro Pro app

  1. Before charging a card, ensure you have a customer selected and items in the cart.

  2. Connect your EMV reader to your mobile device.

    The Connect button will change to Pay with Card.

    pay_w_card_checkout_btns_2x.png

  3. Tap Pay with Card.

  4. Have the customer insert, tap or swipe their card.

    charge_card_vpro_2x.png

  5. Complete the checkout process.

Note

The steps after a customer dips, swipes, or taps their card may differ based on your Checkout Settings.

Please see the following articles for more information:

Web Version

  1. Before charging a card, ensure you have a customer selected and items in the cart.

  2. Open the Vagaro Pro Utility.

  3. Connect your EMV reader to your computer.

    The Connect button will change to Pay with Card.

    pay_w_card_checkout_btns_2x.png

  4. Click Pay with Card.

    Note

    The steps after clicking Pay with Card may differ based on your Checkout Settings.

    Please see the following articles for more information:

    No Checkout Settings Configured:

    1. After clicking Pay with Card, you will be prompted to print a Tip Receipt.

      no_config_web_2x.png

      The customer can sign and add a tip from this receipt. Learn more about Receipts.

    2. Enter the tip the customer wrote on the receipt, then click Charge Card.

      custom_tip_web_2x.png

  5. Have the customer insert, tap or swipe their card.

    charge_card_vpro_2x.png

  6. Complete the checkout process.

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