Creating more broad services with specific add-ons can diversify your offerings for your customers. For example, creating a service for a Men’s Haircut and applying add-ons for a beard trim, full shave, or hot towel can reduce your menu by three different services. Using this method, customers will spend less time scouring your menu for the specific service they want and can design their appointment based on their needs.
This article will cover the following:
Related Articles:
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What are Add-On Categories?
Add-On Categories are used to organize and manage your add-ons. When booking online, customers can select different add-ons nested in the category applied to the service or class. You can set booking requirements when creating add-on categories, like requiring an add-on selection.
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Navigate to Services or Classes.
→ , then click -
Click the Add drop-down menu, then click Service Add-On Category or Class Add-On Category.
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Enter a category name.
This name will be visible to customers/employees. A standard naming convention for add-on categories could be the add-on type. For example, if you provide an add-on like fragrances burned during a massage, your add-on category could be named "Aromatherapy" and contain add-ons for essential oils you provide.
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Select One Add-On or Multiple Add-Ons.
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One Add-On: When booking online or through in-house checkout, the customer can select only one add-on from the add-on category.
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Multiple Add-Ons: When booking online or through in-house checkout, the customer can select multiple add-ons at a time. If you select this option, two fields will display: Select at Least and Select at Most. Enter a value into Select at Least or Select at Most to set a minimum/maximum selection amount. This field can be set to No Minimum or No Maximum (or Zero).
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Toggle Require Add-On Selection on or off if you want to require an add-on selection from this category.
Required categories applied to a service or class will have a red Required icon when booking the appointment; the customer will not be able to finalize the appointment until a selection is made.
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Click Create.
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When an Add-On Category is created, it will populate the service/class menu. All add-on categories are labeled with a (+) icon and can be edited by clicking the category or the Action menu (3 vertical dots), then selecting Edit.
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You can convert existing services or classes to add-ons. See Convert Services or Classes to Add-Ons.
Add-ons can be used to customize your service/class menu. Create and apply optional or required add-ons to services and classes to make them more customizable.
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To create an add-on in an existing Add-On category, click the Action menu (3 vertical dots) next to an add-on category, then hover over Insert and click Add-On.
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Drag and drop an image for your add-on or click Choose File, then select a file.
Important
Adding a file will open the Vagaro Image Editor. From this screen, you can crop, add effects, and resize your image. The maximum file size is 4 MB. Picture dimensions should be approximately 798px (width) x 894 (height).
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Enter an Add-On name.
This is the name that employees and customers will see. Using the example in the previous section, an add-on name like "Lavender Oil Treatment" or "Tea Tree Oil Treatment" could be placed in an "Aromatherapy" category.
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Enter a description for your add-on, so customers can understand what services they will receive.
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Open the Assigned to drop-down menu and select services or classes that will offer the add-on. You can use Select All if you want this add-on to apply to all services or classes you offer, or you can search with the Search function.
If you haven't created any services and classes yet, you can skip this step and apply Add-Ons to Services later.
Remember: When a customer goes to book an appointment online, they will have the option to select add-ons applied to that service or class. All add-ons will be grouped within their respective add-on category, even if you only applied one add-on from that category. If that category was set to Required or has a minimum/maximum selection amount, those options will carry over to the add-ons nested inside that category.
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Click the (i) icon to learn more.
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Enter a Business Cost for the add-on (not for the service or class itself.) The business cost is what it costs your business to perform the add-on, not including employee wages. This may include costs to purchase consumable items, like tea tree oil, or a yoga studio rental booked for each class, but does not include the cost of an item that you reuse, like a comb or a towel.
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Select one or more Taxes for the add-on. To create taxes, see here.
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Use the Performed By toggle to select employees that provide this add-on, then set individual options per employee. Add-ons are only suggested if the employee performs both the service/class and the add-on.
Depending on service providers’ access levels, they can edit the services in their employee profile to update the duration and price for the add-on. Admins and the account owner can manually set prices, durations, and points from this screen.
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Price: The price the business or service providers sell the add-on for
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Duration (Not Applicable for Classes): Time it takes to perform the add-on. This can be set to zero.
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Points Given: Points given to the customer for purchasing this add-on
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Points Redeem: Points needed to redeem this add-on for free
If you want to set a base price, duration, and points for all service providers, see Copy Prices to Another Employee.
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You can also manually apply add-ons to individual services or classes.
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From the Service or Class tab, click the Service or Class you want to edit.
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In the # Suggested Add-Ons section, click View to see applied, optional, and required add-os.
Required add-on categories will have a red Required icon. Below the add-on category name, follow Choose # up to # for how many add-on selections are required. Add-On categories with the grey Optional icon are not required.
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Click Modify to apply add-ons to a service or class.
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Suggested Add-Ons are displayed to customers and employees through in-house checkout and the online booking page. Creating too many add-on selections for a customer may be overwhelming. So, when designing your service/class menu, keep your Suggested Add-Ons organized and user-friendly for the best customer experience.
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Select add-ons and add-on categories to apply to the service or class.
You can also click Select All or Deselect All to select or deselect all add-ons from the list.
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Click Assign, then click Save on the Edit Service screen to finalize changes.
The # Suggested Add-Ons value will change based on the add-ons selected.
Deleting an Add-On or Add-On Category:
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Select an add-on or add-on category you want to delete
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Click the Action menu (3 vertical dots), then select Delete.
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Confirm deletion.
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To confirm deletion, click Delete.
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When deleting an add-on category with nested add-ons, the options below will display.
Select Delete Category and its Add-Ons, then click Delete Category to delete the entire add-on category and nested add-ons.
Select Delete Category, then click Delete Category to delete just the add-on category.
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Moving Add-Ons to Add-On Categories:
Comments
2 comments
Is there a way for client's to not pay for add ons at the time of booking and instead, when they checkout?
Hi Kimberly,
At the moment, there isn't a way to do this. You can turn Show Online to Hide to remove add-ons from the online experience. However, you will need to apply the add-on at checkout manually.
We have a feature request page that you can use to request this feature: https://feedback.vagaro.com/forums/915991-feature-requests.
Thanks,
Jamie
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